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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The 21

August 26, 2024

5  out of  5
rating by The 21
"Diana was very amazing and helped the process smoothly and easy!"
We responded:
"Thank you very much for your review. I will let Diana know. Thank you for being a loyal client of my agency. Luis"
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Jenna Cichacki

August 21, 2024

5  out of  5
rating by Jenna Cichacki
"Being new to Miami the last few years, it was really hard for me to find reasonably priced coverage. I'm so glad that I was connected with Kenia Mugara at State Farm; not only did she help save me money, but she sent me multiple different quotes in a timely matter so that I was aware of all my options. Very happy with my choice to switch to State Farm."
We responded:
"Hello Jenna and thank you very much for your review. Kenia has been with me 18 years and loves to help people. Thank you for giving us a chance to earn your business. Kind regards, Luis"
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AhMili

August 13, 2024

5  out of  5
rating by AhMili
"I highly recommend this agency for both auto and home insurance. I recently had the pleasure of working with Kenia Mugarra and her customer service is second to none. She was professional, fair and honest during the entire process and always made time to answer any questions I had. If I could give more that 5 stars I would. Thanks again Kenia for your hard work and dedication to helping others. Chief Z."
We responded:
"Hello and thank you very much for your 5 star review. I will let Kenia know about your positive experience and kind words. Thank you for entrusting our agency with your insurance needs. Regards, Luis"
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david homayoun

August 9, 2024

5  out of  5
rating by david homayoun
"One of the best experiences ever ,thank you kenia was super professional in 8 years,was the first time that someone really explain everything in detail. I will recommend you always, thanks"
We responded:
"Hello David, thank you very much for your review and kinds words about Kenia. She will be very happy to hear that you valued her work and professionalism. We thank you for being a part of our agency. Kind regards, Luis."
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monica novoa

August 2, 2024

5  out of  5
rating by monica novoa
"Ya tenemos varios años con esta oficina y la experiencia ha sido excelente, Kenia Mugarra nos ha atendido casi siempre , es una persona extremadamente atenta, preocupada, profesional y rápida. Muchas Gracias por su buen trabajo."
We responded:
"Señora Monica, muchas gracias por su review y sus palabras tan amables. Kenia estará muy agradecida cuando se entere de su review. Gracias por todos los años que nos has permitido ser su agencia de seguros. Saludos, Luis"
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Fernando Salvade

August 1, 2024

5  out of  5
rating by Fernando Salvade
"I switched to Luis Gonzalez' State Farm agency from another State Farm agency a few years ago, so I'm comparing apples to apples here. Luis Gonzalez' agency was able to find me discounts immediately, and they're proactive doing so. They don't wait until I ask to see if we can "find" a discount, they find them and then tell me. Kenia Mugarra is exceptional, she answers questions and solves issues immediately. I highly recommend this agency."
We responded:
"Fernando, Thank you very much for your review and kind words. It is a privilege and our treat to assist people like you and your family. For us it is a long term partnership and we strive everyday to meet and exceed our clients expectations. Thank you for the trust you have placed in our agency. Luis "
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Julio Duarte

July 30, 2024

5  out of  5
rating by Julio Duarte
"I deal all my insurance needs thru the phone, and it really its a pleasure to call this office. Great service, very kind people!"
We responded:
"Mr. Duarte, Thank you for your review. We understand many clients prefer doing business over the phone or email so we try our best to accommodate. Thank you for your trust in our agency Luis "
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Sandra Ortega

July 24, 2024

5  out of  5
rating by Sandra Ortega
"Amazing service, great follow up and very courteous treatment!!!"
We responded:
"Thank you Sandra for your review and kind words. We thank you for your loyalty and trust in our agency. Luis"
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Invest America

July 23, 2024

5  out of  5
rating by Invest America
"Been a customer for years. They have always responsive and attends to my needs. Francis in particular is excellent. Highly recommend for any insurance need."
We responded:
"Hello and thank you for your review. I will let Francis know as she will be very grateful. As always we thank you and all our clients for their loyalty and trust in my agency. Kind regards, Luis. "
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amaury rodriguez

July 23, 2024

5  out of  5
rating by amaury rodriguez
"I love this team they are very professional and always wanting to assist any way they can Yesenia Ramirez is by far the best agent ever dealt with. would recommend to anyone looking for insurance"
We responded:
"Thank you very much for your review. Yesenia and the team take great pride and we appreciate your loyalty and continued trust in our agency. Kind Regards, Luis. Agent "
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Caryl

July 9, 2024

5  out of  5
rating by Caryl
"I’m insured with State Farm and it’s Thanks to Kenia Mugarra. She is an extremely helpful, patient, and understanding Goddess. All the best to her!"
We responded:
"Hello Caryl, thank you very much for your review and kind words about Kenia. She has been with me for almost 20 years and is a huge reason why clients like you continue to entrust us with insurance needs. I thank you for your loyalty to my agency. Luis"
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Orlando Djesus

January 13, 2024

5  out of  5
rating by Orlando Djesus
"Over 15 years already with them. Mireya knows everything and does her best to help at any time.!! They all treat me like family!! I love them !! We have our business trucks and our personal cars insured with State Farm thru this agency for more than 15 years! 😄🙏"
We responded:
"Orlando, Thank you very much for your positive review. We take great pride in our work and I am proud of Mireya and the entire team. Thank you for taking the time to let others know about your experience. Kind Regards, Luis "
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Gav Sci

August 19, 2023

5  out of  5
rating by Gav Sci
"I’ve been with State Farm, this branch for as long, long time. They’ve always good care of me and handled my automobile insurace coverage with piece of mind and also took good care of me during an after my accident and guided me till I got back on the road. And special thanks to Adriana for making that happen. Thank you Luis for taking good care of Phil May’s long time customers. Let’s all move forward and put this Covid era behind us and put all our lives back to normal…!!"
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Diogenes Cardona

July 27, 2023

5  out of  5
rating by Diogenes Cardona
"GRACIAS A DIANA SALAZAR POR SU EXCELENTE TRABAJO PUDE RESOLVER UNA MUY BUENA PÓLIZA DE SEGURO. ESTOY ETERNAMENTE AGRADECIDO Y FELIZ. LA RECOMIENDO CON TOTAL CERTEZA. 🤝🤝🤝"
We responded:
"Thank you very much for your review. We take great pride in doing the very best for every client. Thank you for your loyalty and support of our agency. Kind regards, Luis"
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Rodrigo Sexto

January 5, 2023

5  out of  5
rating by Rodrigo Sexto
"Vengo trabajando con esta agencia desde hace muchos años y siempre me ha ido muy bien. Kenia Mugarra es mi agente y ha sido una persona muy atenta y servicial desde el primer dia. Gracias por todo lo que me ayudan a mi y a mi familia a tener el mejor servicio de seguros. Los recomiendo a todos mis contactos."
We responded:
"Thank you for sharing your positive experience with our office. We value you and are grateful you have entrusted us to assist you with your insurance and financial services needs. Best regards, Luis Gonzalez "
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Maria Hernandez

November 14, 2022

5  out of  5
rating by Maria Hernandez
"Great attitude, very professional, and always helpful! Thank you Adriana !!!"
We responded:
"Maria, thank you so much for your review. We take great pride in our work and are very grateful for clients like you. Happy Holidays"
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Theo Von Ungern-Sternberg

November 3, 2022

5  out of  5
rating by Theo Von Ungern-Sternberg
"Cassandra Cassal is professional, very helpful and quick to respond"
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Mercedes Carril

November 2, 2022

5  out of  5
rating by Mercedes Carril
"Adriana is divine with her attention and patience, I can't say that she is the best, because they are all good, the attention every time you call is incredible, it's nice to be able to count on them! Thanks"
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Aliette alcala

November 2, 2022

5  out of  5
rating by Aliette alcala
"My agent Kenia Mugarra was very professional and helpful. I highly recommend this office."
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Noemi Rodriguez

November 1, 2022

5  out of  5
rating by Noemi Rodriguez
"State Farm has been the best decision I have made, thanks to Cassandra. She not only recommended me, but she does her job with excellence and perfection. Attentive, super helpful, and her professionalism is always on point. I would be honored to have an employee such as this."
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Arles Perea

October 31, 2022

5  out of  5
rating by Arles Perea
"El servicio que he recibido es muy personalizado, muy bueno, siento que realmente me estan ayudando, debo mencionar a Kenia quien se ha convertido en nuestra asesora"
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Yaritza Martinez

October 31, 2022

5  out of  5
rating by Yaritza Martinez
"Love working with Adriana Hernandez! She is super helpful and always fast! I can always rely on her for any questions or additional information I may need. Wish there were more agents like Adri :D"
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Alex H

July 21, 2021

5  out of  5
rating by Alex H
"Kenia provided excellent service. I strongly recommend this Agency."
We responded:
"Mr. Hoyos. Thank you very much for your review and for giving us the opportunity to be your insurance agency. We look forward to working together with you and your family for many years to come. Luis"
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Idalmis Menendez

July 21, 2021

5  out of  5
rating by Idalmis Menendez
"I recently was looking for car insurance quote for my husband. He was insured with another company and the premium was very high. I called my State Farm Agency of Luis Gonzalez and was promptly helped by my Representative- Kenia Mugarra. Kenia was amazing and super responsive. The quote that we received from her was the best. I highly recommend Luis Gonzalez’ Agency."
We responded:
"Mrs. Menendez, thank you so much for your positive review. We are very glad you had a positive experience with us and look forward to serving your insurance and financial services needs for years to come. Thank you, Luis"
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Katie Santos

July 15, 2021

5  out of  5
rating by Katie Santos
"We have been with this agency on and off for many years. Kenia always provides great service and is very attentive to our e-mails, concerns and questions."
We responded:
"Katie, Thank you so much for your review. We all take great pride in giving our clients the very best. Kenia is very grateful for your kind words. Please let us know if you need anything from us. Luis"