State Farm® Insurance Agent Luis Gonzalez

"100% excellent skill from YESENIA ALL QUESTIONS ANSWER TOOK FEW MINUTES TO FINISH ALL MY NEEDS YESENIA KEEP UP WITH GOOD CUSTOMER SERVICE VICTOR VELASQUEZ"

"Yesenia is a fantastic agent; highly communicative, clear, and kind! Thank you for your excellent work!"

"Yesenia has always been so attentive. Whatever you need, she is always ready to help out."

"I’ve had a great experience with this insurance office! The staff is friendly, knowledgeable, and always willing to answer my questions with patience and clarity.Kenia Mugarra is an excelent agent she helped me find the right coverage for my needs."

"I would highly recommend this agency to anyone who's interested on both auto insurance and renters insurance. Kenia Mugarra was excellent with her recommendations for my needs. Her knowledge in the business led me to have the proper coverage needed. Also, she followed up with me weeks after my policy was in place to make sure I was happy with the coverage provided. Thank you Kenia and State Farm for providing phenomenal service."

"After a truly terrible experience with my previous home insurance company, I was hesitant and overwhelmed when it came time to find a new agency. That all changed the moment I connected with Kenia Mugarra from Luis González State Farm. From the very beginning, they treated me like family—not just another policy number. Kenia Mugarra took the time to really understand my needs and helped me get significantly better coverage than I had before, all while making the process easy and stress-free. Mrs. Mugarra was patient, knowledgeable, and genuinely cared about my situation. Her team was also incredibly responsive and professional every step of the way. I finally feel secure and supported, and for the first time in a long time, I have peace of mind when it comes to my insurance. I truly could not ask for a better experience. I will never switch agencies again. Thank you, Kenia Mugarra and the State Farm family, for turning things around for me! —Alejandro Cabrera"

"Atencion de primera muy buena explicacion de tus derechos y pagos . En especial Yesenia es una gran agente muy servicial y atenta"

"Yesenia at State Farm is absolutely fantastic! She’s incredibly knowledgeable, patient, and truly cares about finding the right coverage for my needs. She took the time to explain everything clearly and saved me money on my auto and home insurance. Her responsiveness and professionalism made the entire process seamless. I highly recommend Yesenia to anyone looking for a reliable and friendly insurance agent!"

"I have been a proud client of Luis Gonzalez -State Farm for over 4 years now. The main reason why I love this agent is due his staff member Kenia Murraga. I can’t say enough great things about working with Kenia Murraga at State Farm. From the moment I reached out, Kenia was professional, knowledgeable, and incredibly responsive. She took the time to explain all of my options clearly, making sure I felt comfortable and informed every step of the way. What really sets Kenia apart is her genuine care for her clients. She didn’t just try to sell me a policy—she took the time to understand my specific needs and found the best coverage for my situation, all while helping me stay within my budget. Whether it was my auto or home policy, Kenia made the entire process seamless and stress-free. If you’re looking for an insurance agent who is not only experienced but also truly dedicated to helping you protect what matters most, I highly recommend Kenia Murraga. She’s a true asset to State Farm and an absolute pleasure to work with!"

"EXCELENTE ATENCION... SUPER AMABLES Y SIEMPRE CON UNA SONRISA AL ATENDERNOS.... TODO EL PERSONAL ES MUY PROFECIONAL... ADRIANA Y MARIA SE TOMAN SU TIEMPO PARA RESOLVER NUESTRAS DUDAS Y AYUDARNOS ... RECOMENDADO 100%."

"I love this team they are very professional and always wanting to assist any way they can Yesenia Ramirez is by far the best agent ever dealt with. would recommend to anyone looking for insurance"

"Excelente personas, pero el servicio no sirve. Tuve una emergencia este fin de semana y no me pudieron resolver porque no abren las oficinas los fines de semana."

"Recently had the pleasure of working with Diana Salazar. She made the process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her and Luis Gonzalez to anyone looking for an insurance agency that puts customers first. Thank you and keep it up."

"Diana was very amazing and helped the process smoothly and easy!"

"Being new to Miami the last few years, it was really hard for me to find reasonably priced coverage. I'm so glad that I was connected with Kenia Mugara at State Farm; not only did she help save me money, but she sent me multiple different quotes in a timely matter so that I was aware of all my options. Very happy with my choice to switch to State Farm."

"I highly recommend this agency for both auto and home insurance. I recently had the pleasure of working with Kenia Mugarra and her customer service is second to none. She was professional, fair and honest during the entire process and always made time to answer any questions I had. If I could give more that 5 stars I would. Thanks again Kenia for your hard work and dedication to helping others. Chief Z."

"One of the best experiences ever ,thank you kenia was super professional in 8 years,was the first time that someone really explain everything in detail. I will recommend you always, thanks"

"Ya tenemos varios años con esta oficina y la experiencia ha sido excelente, Kenia Mugarra nos ha atendido casi siempre , es una persona extremadamente atenta, preocupada, profesional y rápida. Muchas Gracias por su buen trabajo."

"I switched to Luis Gonzalez' State Farm agency from another State Farm agency a few years ago, so I'm comparing apples to apples here. Luis Gonzalez' agency was able to find me discounts immediately, and they're proactive doing so. They don't wait until I ask to see if we can "find" a discount, they find them and then tell me. Kenia Mugarra is exceptional, she answers questions and solves issues immediately. I highly recommend this agency."

"I deal all my insurance needs thru the phone, and it really its a pleasure to call this office. Great service, very kind people!"

"Amazing service, great follow up and very courteous treatment!!!"

"Been a customer for years. They have always responsive and attends to my needs. Francis in particular is excellent. Highly recommend for any insurance need."

"I’m insured with State Farm and it’s Thanks to Kenia Mugarra. She is an extremely helpful, patient, and understanding Goddess. All the best to her!"

"Over 15 years already with them. Mireya knows everything and does her best to help at any time.!! They all treat me like family!! I love them !! We have our business trucks and our personal cars insured with State Farm thru this agency for more than 15 years! 😄🙏"

"I’ve been with State Farm, this branch for as long, long time. They’ve always good care of me and handled my automobile insurace coverage with piece of mind and also took good care of me during an after my accident and guided me till I got back on the road. And special thanks to Adriana for making that happen. Thank you Luis for taking good care of Phil May’s long time customers. Let’s all move forward and put this Covid era behind us and put all our lives back to normal…!!"