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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ines Berrocal

August 21, 2025

5  out of  5
rating by Ines Berrocal
"My experience with State Farm Luis Gonzalez office has been excellent for the past 10 years. Maria Roa and Kenia each in their own role both go above and beyond any client expectations. Special thanks to Maria since last month we purchased a beach apartment and property insurance on the beach requires a lot of knowledge Maria made it extremely easy coordinating with the bank and title company. Thank you again for the support, knowledge and understanding!!!! Ines"
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Guillermo Aldana López

August 21, 2025

5  out of  5
rating by Guillermo Aldana López
"El día de Hoy fui atendido por la señorita Kenia Mugarra y vale la pena destacar el excelente trato recibido de su parte y la celeridad para solucionar la situación que estaba requiriendo, de verdad sumamente recomendada esta oficina y su equipo de trabajo"
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Isabella Furiati

August 20, 2025

5  out of  5
rating by Isabella Furiati
"Maria Alejandra Rosa is amazing, she understood exactly what I needed! Thank you Maria!"
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yasuri nesto

August 19, 2025

5  out of  5
rating by yasuri nesto
"Excelente servicio, recomendable 100 % la atención inmediata , buscan los mejores precios. Si quieres un buen seguro aquí les recomiendo State Farm con Yesenia Ramires súper amable y atenta ☺️"
We responded:
"Gracias por sus lindas palabras! Nos encanta oír que ha sido atendido de manera especial, Yesenia siempre representa a State Farm de la mejor manera posible! Luis"
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BENNYS ZAMBRANO

August 18, 2025

5  out of  5
rating by BENNYS ZAMBRANO
"Muy buena atención, recomiendo 100%"
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Andres Lemos

August 15, 2025

5  out of  5
rating by Andres Lemos
"Very grateful to receive a continues great service from Yesenia."
We responded:
"Thank you for your great review, Yesenia’s goal is to always offer a premium experience to our clients!  Luis "
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Rafael Carballo

August 15, 2025

5  out of  5
rating by Rafael Carballo
"Maria went above and beyond to help me get the best price and resolve some old issues as well. I would use this agent again, highly recommend."
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David Amorozo

August 13, 2025

5  out of  5
rating by David Amorozo
"Very grateful for the service and help received. The process was smooth and I felt well taken care of. Thank you again Maria Roa, I got what I needed :)"
We responded:
"We love to hear our clients are happy and feel at home at our office. Maria is always making sure to provide excellent service, thank you for your wonderful feedback! Luis "
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CASSA Realty Group

August 12, 2025

5  out of  5
rating by CASSA Realty Group
"I love working with Maria Roa from State Farm. She is always available and helpful."
We responded:
"Thank you so much for your kind words about Maria. We strive to offer the best experience at our office always! Luis"
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Maykel Ortiz

August 12, 2025

5  out of  5
rating by Maykel Ortiz
"I can’t say enough good things about Hope and Yesenia! They’re not just knowledgeable and professional, but also incredibly patient and caring. They took the time to explain all my options clearly, made sure I was getting the best coverage for my needs, and handled everything with such efficiency. It’s rare to find an insurance team that makes the process stress-free and actually enjoyable, but they truly do. Highly recommend them to anyone looking for top-notch service and people who genuinely care about their clients!"
We responded:
"Mr. Ortiz Thank you very much for your review. We do our best everyday and I am so glad we hit the mark. I will be sure to share your comments to both Hope and Yesenia. Thank you for your loyalty and for allowing us to be your insurance agency. Kind regards, Luis. "
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Bengi Su Cruz

August 11, 2025

5  out of  5
rating by Bengi Su Cruz
"Wow wow by far the BEST insurance I have EVER had. My agent Yesenia is most caring sweetest individual I have ever come across in the insurance field. She takes the time to answer your questions and concerns in a way where you understand and feel confident in the coverage you purchased and its never a hassle for her no matter how many questions you have she is eager to provide you with the best service possible in a very timely manner as well . If you want an insurance that will make you feel like family, give you the best care and a sense of security and safety for whatever you need coverage for this is where to go and Yesenia is the lady to ask for. THANK YOUUU!! To the whole State Farm team."
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Alina SB

August 11, 2025

5  out of  5
rating by Alina SB
"He estado en esta agencia con mi seguro de carro y casa por varios años, la atención de Yesenia siempre personalizada y enseguida responde a todas mis preguntas con conocimiento y paciencia. Tratan de ayudar y buscar soluciones para reducir o mantener el costo de los seguros. Recomendado sus servicios!"
We responded:
"Muchas gracias por sus palabras acerca de Yesenia! Y gracias por ser parte de nuestra familia en State Farm! "
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david moreno lopez

August 7, 2025

5  out of  5
rating by david moreno lopez
"Amazing service"
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Emelyne Luzba

August 7, 2025

5  out of  5
rating by Emelyne Luzba
"Have been with them for years now, just had an issue where I needed to quickly update my policy for work, and Yesenia was so helpful! She was attentive and knowledgeable and super quick. AND she even was able to lower my premium!!! Everyone I’ve spoken to in this office is very nice and courteous. Highly recommend for your Auto insurance needs."
We responded:
"Thank you very much for sharing your experience with my agency. We appreciate your loyalty and thank you for allowing us to be your insurance agency. I will share with Yesenia and the team. Kind regards, Luis "
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Alfredo Velasquez

June 27, 2025

5  out of  5
rating by Alfredo Velasquez
"100% excellent skill from YESENIA ALL QUESTIONS ANSWER TOOK FEW MINUTES TO FINISH ALL MY NEEDS YESENIA KEEP UP WITH GOOD CUSTOMER SERVICE VICTOR VELASQUEZ"
We responded:
"Thank you so much for your positive feedback about Yesenia, we always strive to provide the best customer experience at our insurance agency! Luis"
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Daniel Martinez

June 24, 2025

5  out of  5
rating by Daniel Martinez
"Yesenia is a fantastic agent; highly communicative, clear, and kind! Thank you for your excellent work!"
We responded:
"We love hearing from our clients and we appreciate your kind words. We take great pride in our service. Thank you very much for your positive feedback. Luis"
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Luis Velasquez

June 17, 2025

5  out of  5
rating by Luis Velasquez
"Yesenia has always been so attentive. Whatever you need, she is always ready to help out."
We responded:
"Thank you for letting us know how Yesenia has always helped you. We strive for excellent service at our office and want our customers to feel like family! Luis"
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Jessica Adams

June 13, 2025

5  out of  5
rating by Jessica Adams
"I’ve had a great experience with this insurance office! The staff is friendly, knowledgeable, and always willing to answer my questions with patience and clarity.Kenia Mugarra is an excelent agent she helped me find the right coverage for my needs."
We responded:
"Thank you so much for your kind words, we’re thrilled to hear you had a great experience with our office and with Kenia!"
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Ramon Germosen

June 13, 2025

5  out of  5
rating by Ramon Germosen
"I would highly recommend this agency to anyone who's interested on both auto insurance and renters insurance. Kenia Mugarra was excellent with her recommendations for my needs. Her knowledge in the business led me to have the proper coverage needed. Also, she followed up with me weeks after my policy was in place to make sure I was happy with the coverage provided. Thank you Kenia and State Farm for providing phenomenal service."
We responded:
"Thank you for your positive review! We will be sure to pass along your compliments to Kenia. Happy to hear we are fulfilling our goal of providing excellent service to our clients."
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Alejandro Cabrera

June 13, 2025

5  out of  5
rating by Alejandro Cabrera
"After a truly terrible experience with my previous home insurance company, I was hesitant and overwhelmed when it came time to find a new agency. That all changed the moment I connected with Kenia Mugarra from Luis González State Farm. From the very beginning, they treated me like family—not just another policy number. Kenia Mugarra took the time to really understand my needs and helped me get significantly better coverage than I had before, all while making the process easy and stress-free. Mrs. Mugarra was patient, knowledgeable, and genuinely cared about my situation. Her team was also incredibly responsive and professional every step of the way. I finally feel secure and supported, and for the first time in a long time, I have peace of mind when it comes to my insurance. I truly could not ask for a better experience. I will never switch agencies again. Thank you, Kenia Mugarra and the State Farm family, for turning things around for me! —Alejandro Cabrera"
We responded:
"Thank you so much for giving us an opportunity. We are so glad to hear you have enjoyed our service. Kenia is a star in our office and she will be happy to hear such kind words from you. Looking forward to having you as our client for many years to come!"
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Mayra Alderete

June 13, 2025

5  out of  5
rating by Mayra Alderete
"Atencion de primera muy buena explicacion de tus derechos y pagos . En especial Yesenia es una gran agente muy servicial y atenta"
We responded:
"Muchas gracias por sus palabras! Nos encanta oír que nuestro equipo está ofreciendo un buen servicio. Gracias por contarnos de su buena experiencia con Yesenia!"
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Justin Corrales

June 10, 2025

5  out of  5
rating by Justin Corrales
"Yesenia at State Farm is absolutely fantastic! She’s incredibly knowledgeable, patient, and truly cares about finding the right coverage for my needs. She took the time to explain everything clearly and saved me money on my auto and home insurance. Her responsiveness and professionalism made the entire process seamless. I highly recommend Yesenia to anyone looking for a reliable and friendly insurance agent!"
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C Rod

June 6, 2025

5  out of  5
rating by C Rod
"I have been a proud client of Luis Gonzalez -State Farm for over 4 years now. The main reason why I love this agent is due his staff member Kenia Murraga. I can’t say enough great things about working with Kenia Murraga at State Farm. From the moment I reached out, Kenia was professional, knowledgeable, and incredibly responsive. She took the time to explain all of my options clearly, making sure I felt comfortable and informed every step of the way. What really sets Kenia apart is her genuine care for her clients. She didn’t just try to sell me a policy—she took the time to understand my specific needs and found the best coverage for my situation, all while helping me stay within my budget. Whether it was my auto or home policy, Kenia made the entire process seamless and stress-free. If you’re looking for an insurance agent who is not only experienced but also truly dedicated to helping you protect what matters most, I highly recommend Kenia Murraga. She’s a true asset to State Farm and an absolute pleasure to work with!"
We responded:
"Mr. Rod Thank you very much for your review. Kenia has been with me for 19 years and she loves what she does. I am so happy to read your comments about your experience. We value every client and thank you for giving us the opportunity to be your insurance agency. Kenia and I both appreciate your kind words. Regards, Luis. "
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francisco ibanez

May 13, 2025

5  out of  5
rating by francisco ibanez
"EXCELENTE ATENCION... SUPER AMABLES Y SIEMPRE CON UNA SONRISA AL ATENDERNOS.... TODO EL PERSONAL ES MUY PROFECIONAL... ADRIANA Y MARIA SE TOMAN SU TIEMPO PARA RESOLVER NUESTRAS DUDAS Y AYUDARNOS ... RECOMENDADO 100%."
We responded:
"Francisco y Mireya, apreciamos su comentario y es un verdadero placer contar con su confianza y lealtad a través de los años. Muchas gracias, Luis "
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amaury rodriguez

January 29, 2025

5  out of  5
rating by amaury rodriguez
"I love this team they are very professional and always wanting to assist any way they can Yesenia Ramirez is by far the best agent ever dealt with. would recommend to anyone looking for insurance"
We responded:
"Thank you very much for your review. Yesenia and the team take great pride and we appreciate your loyalty and continued trust in our agency. Kind Regards, Luis. Agent "